ASHP survey photos that prevent callbacks

If you only take “photos”, you’ll still get questions. If you capture “evidence” — context + detail + label — design can progress without a second round.

1) External unit siting (wide → close-up)

• Wide shot showing the proposed location in context (boundaries, doors/windows, access)
• Close-up showing ground condition, clearances, and any obstructions
• Route options for pipework/cabling (start/end points are the key)

2) Cylinder / plant location

• Plant space wide shot (show the “working area” around the cylinder)
• Close-ups of constraints: shelving, doors, sloping ceilings, boxing
• Visible pipework context that affects routing / replacement approach

3) Electrical evidence (don’t make it a guessing game)

• Meter (readable)
• Cut-out/service head area (context + close-up)
• Consumer unit (context + labels readable)
• Candidate locations for any new equipment (wide + clearances)

Related: what to photograph + how to label it.

4) Emitter context (what matters for planning)

• Representative radiators (type/size context, not every rad unless requested)
• Problem areas: long pipe runs, microbore, inaccessible drops
• Any unusual emitters (UFH manifolds, fan convectors)

5) Routing narrative (the one that saves the most time)

• Show the likely route from external unit → plant, even if provisional
• Include the “hard bits”: drilling constraints, finished spaces, tight voids
• Label the photos so designers can find them without scrolling a gallery

6) The quick rule: context + detail + label

• Context: where are we and how does it relate to the install?
• Detail: what does the next person need to see clearly?
• Label: how will someone find this in 30 seconds?

Next step

We build evidence-led ASHP packs in a consistent structure, so your team can train once and move faster on every job.

Disclaimer: This guide is general best-practice for evidence capture. Always follow your scheme/provider requirements and your company SOPs.